NSW Flood Disaster Relief

The current floods in NSW have affected many communities in large parts of the state.

For immediate assistance with flood and storm damage people should call the State Emergency Service on 132 500. For life threatening situations people should call 000.

For longer term assistance the NSW and Federal Governments have stepped in to provide disaster relief in a some areas. This disaster relief is for people and businesses impacted in Local Government Areas that have been declared disasters. We expect the local government areas on this list will grow as the floods worsen and authorities develop a better understanding of the areas impacted. The list of Local Government Areas where government assistance is available is available here: https://www.emergency.nsw.gov.au/Pages/publications/natural-disaster-declarations/2020-2021.aspx

A number of commercial organisations are also offering assistance to customers.

We’ve outlined the main assistance below and expect to update this list as it grows and as new forms of assistance become available.

Disaster Recovery Payments

A one off payment of $1,000 per adult and $400 for each child under 16 is available if you’ve been adversely affected (examples include seriously injured or your principal place of residence has been significantly damaged) by the flood and reside in one of the designated Local Government Areas.

This assistance is available from Services Australia. Further information is available here: https://www.servicesaustralia.gov.au/individuals/services/centrelink/new-south-wales-floods-march-2021-australian-government-disaster-recovery-payment

NSW Government Disaster Relief Grants

These grants are for people with homes or household contents that have been damaged or destroyed and who are uninsured. To apply call the NSW Disaster Welfare Line on 1800 019 444. More information is available here: https://www.emergency.nsw.gov.au/Pages/for-the-community/disaster-assistance/how-to-apply.aspx

Disaster Recovery Allowance

This support is available to people who lost income as a direct result of the NSW floods in March 2021 and live or work in one of the nominated local government areas and you earn less than the average weekly income in the weeks after you lost income. You can claim up to 20 September 2021. The maximum payment is equivalent to JobSeeker or Youth Allowance.

More information is available here: https://www.servicesaustralia.gov.au/individuals/services/centrelink/new-south-wales-floods-march-2021-disaster-recovery-allowance

Other Assistance that is available

Other assistance is available from many commercial businesses and charitable support organisations. This includes:

Salvation Army Financial and Emotional Assistance

More information is available here: https://www.salvationarmy.org.au/need-help/disasters-and-emergencies/

Westpac Disaster Relief Package

This includes deferred home loan and credit card repayments, discounted personal loans, waived break fees on term deposits and waived fees for restructuring business loans for customers. Westpac insurance customers may also be able to access emergency funds and temporary accommodation. More information is available here:  https://www.westpac.com.au/help/disaster-help/

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