COVID-19: Pandemic Leave Disaster Payments for NSW

Updated: 21 September 2020

New payments have been introduced to help NSW residents required to self isolate or quarantine or care for someone with COVID-19 and can’t earn an income.

Key points

  • A $1500 Pandemic Leave Disaster Payment is available for each 14 day period you’ve been told to self-isolate or quarantine or are caring for someone with COVID-19

Eligibility for the Pandemic Leave Disaster Payment

To be eligible you must:

  • be 17 years of age or older
  • be an Australian Resident or hold a visa that gives you the right to work in Australia
  • have been instructed by the NSW Health to self-isolate or quarantine at home because you have been diagnosed with COVID-19, you are a close contact of a confirmed case or a child aged under 16 in your care needs to self-isolate or quarantine at home because they have been diagnosed with COVID-19 or are a close contact of a confirmed case
  • live in NSW
  • not be able to work or earn an income
  • have exhausted sick and/or carers leave, special pandemic leave or have no entitlement to such leave
  • not receive any income support payments such as JobSeeker, JobKeeper, ABSTUDY Living Allowance, Paid Parental Leave or Dad and Partner Pay
  • have a quarantine period after 17 September 2020

You can get more information on the Pandemic Leave Disaster Payment Payment here.

The easiest way to make a claim for this payment is by phone. Call 180 22 66.


If you are concerned about the financial impact of COVID-19 or you are facing the uncertainty of losing your job or having your income significantly reduced we can help. Sign up to MoneyBrilliant and we will give you access to a host of tools and features to help you organise your finances and make better decisions about your money. We’ll also give you tailored insights about the financial assistance available from governments and businesses to help you face the economic and financial challenges caused by the COVID-19 pandemic.

You can register for MoneyBrilliant online at or download our app from the App Store or the Play Store.

This summary has been prepared by MoneyBrilliant Pty Ltd (AFSL 492711, ACL 493068). The information in this summary is of a factual nature only. We are not suggesting or recommending that you take any particular course of action in relation to any financial product or service. It does not take into account your personal circumstances or objectives. If you need financial advice or taxation advice you should seek advice from a licensed financial adviser or tax agent. You may also be able to access additional information from the websites of the Australian Securities and Investment Commission (ASIC) and the relevant product providers.

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